Poor customer service

Item: Mondo
Rating: 1
Author: Lulamile G

I took out a contract with Mondo for a data deal plus the router. I was told I'd be paying R135 for the contract with Telkom. But the amount I am paying is R152 and Telkom says Mondo added services I am not even receiving and am not getting help with this

Helpful (0)

Replies (1)

Mondo's replyOfficial

28 Jul 2021, 11:46

Hi Lulamile,

Trust you are well.

As discussed with Nicole, please note that you may contact Telkom or visit your nearest Telkom store for assistance with your monthly subscription..

Your query will now be closed.

Thank you for allowing us to look into your query.

Please call or email us if you have any further queries.

Regards,

The Mondo Team

Mondo's reply28 Jul 2021, 11:46

Official