Poor customer service

I have ordered a Huawei P8 Lite from Mondo and have paid the connection fee on the 25th of April 2018 and received an sms on the same day that delivery will take place within 7-14 working days. I have contacted Mondo today and spoke to Prelucia and was told that Telkom doesn't have stock.

Mondo has no idea to when Telkom will be having any stock, it could take up to more than 2 weeks. No communication was sent out to me regarding the problem although Mondo already knew for the past 2 weeks about the stock problem.

There is no option of cancelling the deal and could only be cancelled when rejecting the phone upon delivery.

Please people think twice before making any deals with Mondo.