MS
MaGosi S
1 reviews | Active since May 2021
19 May 2021, 13:41
Poor Customer Experience
Rude and aggressive script and agents. They do not remove you from their list despite numerous requests. I wouldn't normally complain on a public forum, but the dealings I have had with Mondo leave a very sour taste. Just stop it, please.
Helpful (0)
Replies (2)0
Replies (2)
Mondo's replyOfficial
19 May 2021, 14:30Good day Magosi,
Trust you are well,
As per your telephonic discussion with Nicole, kindly note that a request has been escalated to the relevant department in order to remove your number from our dialing list.
Once this is actioned, a SMS will be sent to you and this query will be closed.
Regards,
The Mondo Team
Trust you are well,
As per your telephonic discussion with Nicole, kindly note that a request has been escalated to the relevant department in order to remove your number from our dialing list.
Once this is actioned, a SMS will be sent to you and this query will be closed.
Regards,
The Mondo Team
Mondo's reply19 May 2021, 14:30
Official
Good day Magosi,
Trust you are well,
As per your telephonic discussion with Nicole, kindly note that a request has been escalated to the relevant department in order to remove your number from our dialing list.
Once this is actioned, a SMS will be sent to you and this query will be closed.
Regards,
The Mondo Team
Trust you are well,
As per your telephonic discussion with Nicole, kindly note that a request has been escalated to the relevant department in order to remove your number from our dialing list.
Once this is actioned, a SMS will be sent to you and this query will be closed.
Regards,
The Mondo Team
Mondo's replyOfficial
19 May 2021, 16:40Good day Magosi,
Trust you are well,
Please note that your query is resolved, as your number has been added onto our do not call list.
We do apologize for the inconveniences caused.
Regards,
The Mondo Team
Trust you are well,
Please note that your query is resolved, as your number has been added onto our do not call list.
We do apologize for the inconveniences caused.
Regards,
The Mondo Team
Mondo's reply19 May 2021, 16:40
Official
Good day Magosi,
Trust you are well,
Please note that your query is resolved, as your number has been added onto our do not call list.
We do apologize for the inconveniences caused.
Regards,
The Mondo Team
Trust you are well,
Please note that your query is resolved, as your number has been added onto our do not call list.
We do apologize for the inconveniences caused.
Regards,
The Mondo Team