LP
Lydia P
1 reviews | Active since Aug 2021
11 Aug 2021, 10:52
Poor courier services
Ì dont want to lie i got very bad service i am still waiting for my device.Yesterday the courier guy told me he will be with me 2:30 i took off of work yesterday bc they say they cant deliver at my workplace.Today i called them again they told me but it will be impossible to deliver for me but yesterday they made me wait a lose the days salary im truelly unhappy
Helpful (0)
Replies (2)0
Replies (2)
Mondo's replyOfficial
11 Aug 2021, 11:23Hi Lydia,
Thank you for taking the time to write to us regarding your delivery.
We sincerely apologize for the level of service you have received.
We will get one of our Customer Care Consultant to contact you.
Your Case Number is: RCO130048
Regards,
The Mondo Team
Thank you for taking the time to write to us regarding your delivery.
We sincerely apologize for the level of service you have received.
We will get one of our Customer Care Consultant to contact you.
Your Case Number is: RCO130048
Regards,
The Mondo Team
Mondo's reply11 Aug 2021, 11:23
Official
Hi Lydia,
Thank you for taking the time to write to us regarding your delivery.
We sincerely apologize for the level of service you have received.
We will get one of our Customer Care Consultant to contact you.
Your Case Number is: RCO130048
Regards,
The Mondo Team
Thank you for taking the time to write to us regarding your delivery.
We sincerely apologize for the level of service you have received.
We will get one of our Customer Care Consultant to contact you.
Your Case Number is: RCO130048
Regards,
The Mondo Team
Mondo's replyOfficial
13 Aug 2021, 08:58Hi Lydia,
Please note that our team has attempted contacting you with no success.
As per our records, you have received your Telkom package yesterday.
Your query is resolved and will be closed.
Please call or email our team if you have any queries.
Regards,
The Mondo Team
Please note that our team has attempted contacting you with no success.
As per our records, you have received your Telkom package yesterday.
Your query is resolved and will be closed.
Please call or email our team if you have any queries.
Regards,
The Mondo Team
Mondo's reply13 Aug 2021, 08:58
Official
Hi Lydia,
Please note that our team has attempted contacting you with no success.
As per our records, you have received your Telkom package yesterday.
Your query is resolved and will be closed.
Please call or email our team if you have any queries.
Regards,
The Mondo Team
Please note that our team has attempted contacting you with no success.
As per our records, you have received your Telkom package yesterday.
Your query is resolved and will be closed.
Please call or email our team if you have any queries.
Regards,
The Mondo Team