Poor communication and service. DON'T RECOMMEND

Ordered a new phone from Mondo in pink, Ramona phoned me back shortly to handle my new application and confirmed I would be getting my device in pink when I asked. The delivery process all went very smoothly except the fact that I got sent a black device because they had run out of stock of the pink. I was not contacted prior to ask if I am happy to receive a black device instead which i find extremely cheeky. How do you send a customer something they did not ask for just for the sake of still making a sale? My return process has now become a major headache and I just hope Mondo follows through with my cancellation effectively as apparently it is very difficult to get them to cancel a contract according to other customers and MTN staff. Would not recommend Mondo to customers.