Poor communication

Good day,

I app**** for an Mtn Made for me home deal 10 days ago.220GB package (110GB + 110GB) for R499 per month.I called in today, asking for a follow-up. I was advised that it's been approved, but there is no stock of the router. Fair-enough. You guys just need to make sure to communicate better and more frequently to your customers. If I had known that there is no stock, I could have gone to the Mtn Store in the first place, be fully approved for the contract, same day, and expected the same delivery time frame or even sooner for the router.