TM
Tshepo M
1 reviews | Active since Mar 2022
16 Mar 2022, 13:47
POOR BUSINESS CONDUCT
I'm disgusted at the service received. you shift the blame to DSV with regards to delivery however, I do not remember myself entering into any contractual/transnational agreement with DSV yet I'm constantly being told to take it up with them. You need to boldly state that once one has been approved, then you will not entertain their queries when it comes to delivery.
Helpful (0)
Replies (3)0
Replies (3)
Mondo's replyOfficial
16 Mar 2022, 14:02Good day Tshepo,
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO183551
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO183551
Regards,
The Mondo Team
Mondo's reply16 Mar 2022, 14:02
Official
Good day Tshepo,
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO183551
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO183551
Regards,
The Mondo Team
TM
Tshepo M's updateReviewer Update
17 Mar 2022, 10:15still nothing from guys!!!!
TM
Tshepo M's update17 Mar 2022, 10:15
Reviewer Update
still nothing from guys!!!!
Mondo's replyOfficial
06 Apr 2022, 11:24Hi Tshepo,
Trust you are well.
Please note that your Mtrn application has been canceled, as the order was returned to the warehouse.,
Kindly note that the above query will now be closed.
Regards,
The Mondo team
Trust you are well.
Please note that your Mtrn application has been canceled, as the order was returned to the warehouse.,
Kindly note that the above query will now be closed.
Regards,
The Mondo team
Mondo's reply06 Apr 2022, 11:24
Official
Hi Tshepo,
Trust you are well.
Please note that your Mtrn application has been canceled, as the order was returned to the warehouse.,
Kindly note that the above query will now be closed.
Regards,
The Mondo team
Trust you are well.
Please note that your Mtrn application has been canceled, as the order was returned to the warehouse.,
Kindly note that the above query will now be closed.
Regards,
The Mondo team