JN
Johann N
1 reviews | Active since Nov 2018
29 Nov 2018, 08:31
Poor and unprofesional service
I app**** online for an MTN contract on 23 November 2018. Monda Mobile phoned me and I was advised that all calls are recorded. My contract application was done telephonicaly and the contract was approved after some security checks. Ever since I have app**** neither MTN nor Monda Moblile can pick my ID number even though I have an existing contract with MTN, nor can MTN or Monda Mobile tell me the status of my application. I have referred back and forth between the MTN online shop, MTN stores and Monda Mobile. I am not happy with the service I am receiving.
Helpful (0)
Replies (2)0
Replies (2)
Mondo's replyOfficial
29 Nov 2018, 11:42Good Day Johann,
Thank you for raising your query with us.
Please note that we will be in contact with you shortly.
Kind Regards,
Mondo Team
Thank you for raising your query with us.
Please note that we will be in contact with you shortly.
Kind Regards,
Mondo Team
Mondo's reply29 Nov 2018, 11:42
Official
Good Day Johann,
Thank you for raising your query with us.
Please note that we will be in contact with you shortly.
Kind Regards,
Mondo Team
Thank you for raising your query with us.
Please note that we will be in contact with you shortly.
Kind Regards,
Mondo Team
Mondo's replyOfficial
06 Dec 2018, 12:45Good Day Johann,
As per your discussion with Kimona, your application has been unsuccessful.
These kind of applications work on a scoring system with the network service provider.
Should you still be interested in a contract with Mondo Mobile, you may apply after 90 days.
Kind Regards,
Mondo Team
As per your discussion with Kimona, your application has been unsuccessful.
These kind of applications work on a scoring system with the network service provider.
Should you still be interested in a contract with Mondo Mobile, you may apply after 90 days.
Kind Regards,
Mondo Team
Mondo's reply06 Dec 2018, 12:45
Official
Good Day Johann,
As per your discussion with Kimona, your application has been unsuccessful.
These kind of applications work on a scoring system with the network service provider.
Should you still be interested in a contract with Mondo Mobile, you may apply after 90 days.
Kind Regards,
Mondo Team
As per your discussion with Kimona, your application has been unsuccessful.
These kind of applications work on a scoring system with the network service provider.
Should you still be interested in a contract with Mondo Mobile, you may apply after 90 days.
Kind Regards,
Mondo Team