KK
Kabelo K
1 reviews | Active since Oct 2018
22 Sept 2021, 10:29
Poor
You people things am am asshole, always fooling me with your empty promises, you promised to call on Monday or yesterday but you never did, all I need from you is to cancel my contract, that's it
Helpful (0)
Replies (8)0
Replies (8)
Mondo's replyOfficial
22 Sept 2021, 10:38Hi Kabelo,
Trust you are well.
Thank you for taking the time to write to us about your MTN cancellation.
We deeply apologize for the level of service which you have received thus far.
Kindly note that as per our records, your cancellation has been escalated to MTN and we are awaiting feedback.
Kindly note that you will be updated, once cancellation is done.
Regards,
The Mondo Team
Trust you are well.
Thank you for taking the time to write to us about your MTN cancellation.
We deeply apologize for the level of service which you have received thus far.
Kindly note that as per our records, your cancellation has been escalated to MTN and we are awaiting feedback.
Kindly note that you will be updated, once cancellation is done.
Regards,
The Mondo Team
Mondo's reply22 Sept 2021, 10:38
Official
Hi Kabelo,
Trust you are well.
Thank you for taking the time to write to us about your MTN cancellation.
We deeply apologize for the level of service which you have received thus far.
Kindly note that as per our records, your cancellation has been escalated to MTN and we are awaiting feedback.
Kindly note that you will be updated, once cancellation is done.
Regards,
The Mondo Team
Trust you are well.
Thank you for taking the time to write to us about your MTN cancellation.
We deeply apologize for the level of service which you have received thus far.
Kindly note that as per our records, your cancellation has been escalated to MTN and we are awaiting feedback.
Kindly note that you will be updated, once cancellation is done.
Regards,
The Mondo Team
Mondo's replyOfficial
22 Sept 2021, 15:49Good day,
Trust you are well.
Please note that a follow up on cancellation has been sent to MTN.
Once we receive feedback, we will advise you accordingly.
Regards,
The Mondo Team
Trust you are well.
Please note that a follow up on cancellation has been sent to MTN.
Once we receive feedback, we will advise you accordingly.
Regards,
The Mondo Team
Mondo's reply22 Sept 2021, 15:49
Official
Good day,
Trust you are well.
Please note that a follow up on cancellation has been sent to MTN.
Once we receive feedback, we will advise you accordingly.
Regards,
The Mondo Team
Trust you are well.
Please note that a follow up on cancellation has been sent to MTN.
Once we receive feedback, we will advise you accordingly.
Regards,
The Mondo Team
KK
Kabelo K's updateReviewer Update
22 Sept 2021, 16:05But they said you are the one who should cancel as I have opened it with you. Are you trying to play mind games? Last time when I called your stuff member said he will cancel it within two weeks it's now September since June /July
KK
Kabelo K's update22 Sept 2021, 16:05
Reviewer Update
But they said you are the one who should cancel as I have opened it with you. Are you trying to play mind games? Last time when I called your stuff member said he will cancel it within two weeks it's now September since June /July
Mondo's replyOfficial
22 Sept 2021, 16:07Good day,
Please note that the deal was done through Mondo, however, should we require a cancellation, we send a request to the cancellations team at MTN.
We do apologize for the delay regarding your cancellation.
Regards,
The Mondo Team
Please note that the deal was done through Mondo, however, should we require a cancellation, we send a request to the cancellations team at MTN.
We do apologize for the delay regarding your cancellation.
Regards,
The Mondo Team
Mondo's reply22 Sept 2021, 16:07
Official
Good day,
Please note that the deal was done through Mondo, however, should we require a cancellation, we send a request to the cancellations team at MTN.
We do apologize for the delay regarding your cancellation.
Regards,
The Mondo Team
Please note that the deal was done through Mondo, however, should we require a cancellation, we send a request to the cancellations team at MTN.
We do apologize for the delay regarding your cancellation.
Regards,
The Mondo Team
KK
Kabelo K's updateReviewer Update
23 Sept 2021, 14:31Should I take legal actions against you guys for failing to cancel my contract?
KK
Kabelo K's update23 Sept 2021, 14:31
Reviewer Update
Should I take legal actions against you guys for failing to cancel my contract?
Mondo's replyOfficial
23 Sept 2021, 14:37Good day,
We do apologize for the delay regarding your cancellation.
Kindly note an urgent follow up has been sent to MTN regarding your cancellation and you will be updated once feedback has been received.
Regards,
The Mondo Team
We do apologize for the delay regarding your cancellation.
Kindly note an urgent follow up has been sent to MTN regarding your cancellation and you will be updated once feedback has been received.
Regards,
The Mondo Team
Mondo's reply23 Sept 2021, 14:37
Official
Good day,
We do apologize for the delay regarding your cancellation.
Kindly note an urgent follow up has been sent to MTN regarding your cancellation and you will be updated once feedback has been received.
Regards,
The Mondo Team
We do apologize for the delay regarding your cancellation.
Kindly note an urgent follow up has been sent to MTN regarding your cancellation and you will be updated once feedback has been received.
Regards,
The Mondo Team
KK
Kabelo K's updateReviewer Update
23 Sept 2021, 14:40What's gonna happen with the amount that you said am owing?
KK
Kabelo K's update23 Sept 2021, 14:40
Reviewer Update
What's gonna happen with the amount that you said am owing?
Mondo's replyOfficial
23 Sept 2021, 14:49Good day,
Kindly note the outstanding amount will be removed from your account.
Regards,
The Mondo Team
Kindly note the outstanding amount will be removed from your account.
Regards,
The Mondo Team
Mondo's reply23 Sept 2021, 14:49
Official
Good day,
Kindly note the outstanding amount will be removed from your account.
Regards,
The Mondo Team
Kindly note the outstanding amount will be removed from your account.
Regards,
The Mondo Team