C
Charles
1 reviews | Active since Dec 2021
21 Dec 2021, 19:38
Please open my route...
Please open my router line as I'm facing Xmas
Helpful (0)
Replies (2)0
Replies (2)
Mondo's replyOfficial
21 Dec 2021, 20:16Hi Charles,
Thank you for taking the time to write to us about your Telkom query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO163683.
Regards,
The Mondo Team
Thank you for taking the time to write to us about your Telkom query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO163683.
Regards,
The Mondo Team
Mondo's reply21 Dec 2021, 20:16
Official
Hi Charles,
Thank you for taking the time to write to us about your Telkom query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO163683.
Regards,
The Mondo Team
Thank you for taking the time to write to us about your Telkom query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO163683.
Regards,
The Mondo Team
Mondo's replyOfficial
03 Jan 2022, 11:57 Hi Charles,
Trust you are well.
Please be advised that your Telkom SIM has been upgraded.
Kindly note that the SIM card which was delivered is a back-up SIM card.
Therefore, your existing SIM card has been upgraded.
You may contact our Customer Care Team for further enquiries.
Your query will now be closed.
Regards,
The Mondo Team
Trust you are well.
Please be advised that your Telkom SIM has been upgraded.
Kindly note that the SIM card which was delivered is a back-up SIM card.
Therefore, your existing SIM card has been upgraded.
You may contact our Customer Care Team for further enquiries.
Your query will now be closed.
Regards,
The Mondo Team
Mondo's reply03 Jan 2022, 11:57
Official
Hi Charles,
Trust you are well.
Please be advised that your Telkom SIM has been upgraded.
Kindly note that the SIM card which was delivered is a back-up SIM card.
Therefore, your existing SIM card has been upgraded.
You may contact our Customer Care Team for further enquiries.
Your query will now be closed.
Regards,
The Mondo Team
Trust you are well.
Please be advised that your Telkom SIM has been upgraded.
Kindly note that the SIM card which was delivered is a back-up SIM card.
Therefore, your existing SIM card has been upgraded.
You may contact our Customer Care Team for further enquiries.
Your query will now be closed.
Regards,
The Mondo Team