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LM
Londiwe M

1 reviews | Active since Sept 2021

21 Sept 2021, 19:14

Please help me they are taking everything in my account

I have a sim only contract with them and they are not keeping up to they promises because they were supposed to debete R100 but they are debetting R1000 and even more than that 😡😡😡

0
Replies (6)
LM
Londiwe M's update21 Sept 2021, 19:54
Reviewer Update
Thank you for the quick reply just hope my matter will be resolved finally
Mondo
Mondo's reply21 Sept 2021, 20:22
Official
Hi  Londiwe,

Please note you will be contacted during business hours tomorrow.

Once again we sincerely apologize for the level of service you have received.

Regards,
 
The Mondo Team 

Mondo
Mondo's reply22 Sept 2021, 10:21
Official
Hi Londiwe,

Trust you are well.

Please note that we have been unsuccessful in attempting to contact you.

Kindly advise what is a convenient time to make contact.

Regards,

The Mondo Team
LM
Londiwe M's update22 Sept 2021, 21:10
Reviewer Update
My number have never been off both Telkom and vodacom i don't know which number you used to call me .here are my both numbers *** .*** please call me in this numbers
Mondo
Mondo's reply23 Sept 2021, 08:58
Official
Good day,

Thank you for the above information.

Please note that we will contact you on the above numbers.

Regards,

The Mondo Team
Mondo
Mondo's reply06 Oct 2021, 11:34
Official
Hi Londiwe,

Trust you are well.

Please note that we have been contacting you with no success.

Kindly note that you may contact Telkom on 081180 regarding your bill.

Your query will now be closed.

We do apologize for the inconvenience caused.

Please call or email us if you have any further queries.

Regards,

The Mondo Team