Please cancel my contract I cannot wait any longer.

I App**** for a new mtn contract with these people. I was told it was finalised and it was approved I should wait to hear from courier. Waited a couple of days then called to follow up. They said it was approved I should wait till the courier calls me. I said fine. 4 days later i get an email from them saying I should resend my bank statements etc. So i did that. I was obviously upset as I thought that this process was already done for. Anyhow, I then asked in that email when I should expect the delivery because we would be closing soon at work as I had used my work address ; they said to change my address I should wait for the courier to get in touch with me first then change the address with them. And I've been here just waiting 17 days later. So what I would like to do Mondo is cancel my contract. I can't divert my holiday plans to suit you. I am supposed to be leaving for my much needed holiday tomorrow and I've been postponing my departure date because I did not want to be the ****** bag who ordered something and disappeared for 4 weeks. Please cancel the order. I have had it.

Ps. I went to Telkom down the street from my house at 9am last week with the intention of just inquiring when I got there the sales lady convinced me to apply for a telkom contract so I did. The whole process took 35 minutes to vet my documents, check my credit score and sign the contract. I walked out of that shop in less than 40mins with a brand new phone but it takes you people a whole month. Nothing justified this shocking absurdity.