1 reviews | Active since Oct 2011
Please beware !! MONDO will rip You off !!
I have been offered a contract from MONDO ( which is TELKOM affiliated partner !!) for a tablet and data contract.<br> The deal offered seem good, so I have accepted . they have drawn a first payment from my account and send<br> the item to me. They send the wrong item !! I have informed Mondo of their mistake and been told that the couriers will collect the item and contract will be cancelled and my money refunded.Two weeks later, they have<br> collected another payment from my account ! I have questioned that and been told the matter will receive a <br> priority, debit order will be cancelled and money refunded ! 2 weeks later, nothing has been done !!<br> I called, brought the matter to their attention and again been advised that they shall rectify this ***** !!<br> When I asked to speak to someone with authority and in charge, I've been told trere is no one !!<br> I can't belive that TELKOM has appointed as their PARTNER such irresponsible organisation !!<br> They are likely to continue *****ING my money with impunity !! DON'T SIgn UP WITH THEM !!<br> PS.Just enforcing cancellation of the debit order will cost me R75, not to mention time and petrol !!<br> PLEASE PEOPLE-YOU HAVE BEEN WARNED !!
Thank you for bringing this matter to our attention.
As per our discussion, we have investigated this matter and provided you with the relevant feedback.
We will arrange for reimbur*****t once you have supp**** us with the relevant documentation.
Should you have any further queries, please do not hesitate to contact us.
Regards,
Mondo Support
***
Thank you for bringing this matter to our attention.
As per our discussion, we have investigated this matter and provided you with the relevant feedback.
We will arrange for reimbur*****t once you have supp**** us with the relevant documentation.
Should you have any further queries, please do not hesitate to contact us.
Regards,
Mondo Support
***
