Please attend to my case

<p>previously comnunicated with mondo regarding this matter but is still not sorted. A contract was taken out at a said price but we are being billed another price. The call records have been pulled out previously and it was found that the terms and conditions were not communicated to the client and that a refund would be processed against the account. To date i have not received a statement that reflects the true balance.</p> <p>If this is not sorted out i will be proceesing with legal action.</p> <p>Regards</p>