1 reviews | Active since Nov 2017
Please answer my email
Please be advised that I have cancelled my contract with Mondo, and have not received an email from you, as requested, stating that my contract is cancelled. A debit order was deducted from my account last night, why? Please come back to me.
Hi Debbie,
Kindly be advised that we have submitted your cancellation request and are awaiting confirmation.
Once cancellation is confirmed we will revert with feedback.
Thank you for your patience and understanding.
Kind regards,
Mondo Mobile Customer Care
***
Hi Debbie,
Kindly be advised that we have submitted your cancellation request and are awaiting confirmation.
Once cancellation is confirmed we will revert with feedback.
Thank you for your patience and understanding.
Kind regards,
Mondo Mobile Customer Care
***
Good day Debbie,
Kindly be advised that we are attempting to make contact with you to advise that your query has been resolved.
As per your request, both lines have been successfully terminated and the case number has been sent to you via email and SMS.
We would like to apologize for any inconvenience caused.
Please do not hesitate to contact us should you have any further queries.
Kind Regards,
Mondo Customer Care
Good day Debbie,
Kindly be advised that we are attempting to make contact with you to advise that your query has been resolved.
As per your request, both lines have been successfully terminated and the case number has been sent to you via email and SMS.
We would like to apologize for any inconvenience caused.
Please do not hesitate to contact us should you have any further queries.
Kind Regards,
Mondo Customer Care