SS
STEVFIN S
1 reviews | Active since Oct 2021
14 Oct 2021, 15:07
Phones
I got the wrong order. The phone's that i ordered o didn't get it.
Helpful (0)
Replies (2)0
Replies (2)
Mondo's replyOfficial
14 Oct 2021, 15:12Hi Stevfin,
Thank you for taking the time to write to us about your Telkom query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO143622
Regards,
The Mondo Team
Thank you for taking the time to write to us about your Telkom query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO143622
Regards,
The Mondo Team
Mondo's reply14 Oct 2021, 15:12
Official
Hi Stevfin,
Thank you for taking the time to write to us about your Telkom query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO143622
Regards,
The Mondo Team
Thank you for taking the time to write to us about your Telkom query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO143622
Regards,
The Mondo Team
Mondo's replyOfficial
21 Oct 2021, 12:34Hi Stevfin,
Trust you are well.
Please note that as per our records, a collection was logged for you, therefore, a follow up on collection has been escalated.
We do apologize for the delay and inconvenience caused.
Regards,
The Mondo Team
Trust you are well.
Please note that as per our records, a collection was logged for you, therefore, a follow up on collection has been escalated.
We do apologize for the delay and inconvenience caused.
Regards,
The Mondo Team
Mondo's reply21 Oct 2021, 12:34
Official
Hi Stevfin,
Trust you are well.
Please note that as per our records, a collection was logged for you, therefore, a follow up on collection has been escalated.
We do apologize for the delay and inconvenience caused.
Regards,
The Mondo Team
Trust you are well.
Please note that as per our records, a collection was logged for you, therefore, a follow up on collection has been escalated.
We do apologize for the delay and inconvenience caused.
Regards,
The Mondo Team