SS
STHOKOZILE S
1 reviews | Active since Sept 2023
12 Sept 2023, 10:45
Pearl
The consultant that I spoke to gave me an extra Sim card that I didn't ask for thus raising my plan fee. The website is not user friendly. The consultant for the insurance was rude.
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Replies (1)
Mondo's replyOfficial
12 Sept 2023, 14:11Hi Sthokozile,
We're so sorry to hear that your experience with Mondo was a negative one.
The cancellation of the additional sim card has been submitted and you will be updated once it has been resolved.
Your feedback is invaluable to us so thank you for sharing. Our team is committed to ensuring that you have only positive experiences with us going forward.
Warm Regards,
The Mondo Team
We're so sorry to hear that your experience with Mondo was a negative one.
The cancellation of the additional sim card has been submitted and you will be updated once it has been resolved.
Your feedback is invaluable to us so thank you for sharing. Our team is committed to ensuring that you have only positive experiences with us going forward.
Warm Regards,
The Mondo Team
Mondo's reply12 Sept 2023, 14:11
Official
Hi Sthokozile,
We're so sorry to hear that your experience with Mondo was a negative one.
The cancellation of the additional sim card has been submitted and you will be updated once it has been resolved.
Your feedback is invaluable to us so thank you for sharing. Our team is committed to ensuring that you have only positive experiences with us going forward.
Warm Regards,
The Mondo Team
We're so sorry to hear that your experience with Mondo was a negative one.
The cancellation of the additional sim card has been submitted and you will be updated once it has been resolved.
Your feedback is invaluable to us so thank you for sharing. Our team is committed to ensuring that you have only positive experiences with us going forward.
Warm Regards,
The Mondo Team