1 reviews | Active since Mar 2020
Paying for a service I am not receiving.
I just got ****med by Mondo Telkom for the second time! They are very quick to deduct money from my bank account but not so quick when it comes to providing the service you pay for. The previous incident was when they sold me a 50 Gig data contract with a router. Because I stayed in a rural area I asked them to make sure that there was coverage. The sales person assured me that there was coverage and when I received the router there was no coverage. Now they sold me a small Huawei router with data and the router isn't working. I stay far from any telkom branches and it isn't possible for me to just drive to the nearest Telkom branch because that is 400km away! I am once again paying for a service that I am not receiving. I am sick of Mondo Telkom!
As discussed with Kimona, please note that we have made arrangements for an urgent collection.
We sincerely apologize for the inconvenience you have been caused.
As discussed with Kimona, please note that we have made arrangements for an urgent collection.
We sincerely apologize for the inconvenience you have been caused.
As discussed with Kimona, please note that we are awaiting return of the package in order to submit the cancellation.
We will keep you updated on the progress of this.
As discussed with Kimona, please note that we are awaiting return of the package in order to submit the cancellation.
We will keep you updated on the progress of this.
As discussed with Kimona, please note that your contract has been successfully cancelled and your query is resolved.
Should you have any further queries please feel free to email our team.
As discussed with Kimona, please note that your contract has been successfully cancelled and your query is resolved.
Should you have any further queries please feel free to email our team.