Pathetic service on cancelation

Item: Mondo
Rating: 1
Author: CHANTELLE M

I took out a MTN contract fixed Lte they said I have lte so fixed lte is no problem....I took the contract and bam no fixed lte the came to fetch the router 11 jan 2022 already and still no cancelation I keep paying for something I don't have been going back and forth from Jan to now and still no cancelation

Helpful (0)

Replies (2)

CHANTELLE M's updateReviewer Update

16 Mar 2022, 17:32

I'm not saying thank you yet
Sort it out and I will review again not happy at the moment please see thus as urgent

CHANTELLE M's update16 Mar 2022, 17:32

Reviewer Update

I'm not saying thank you yet
Sort it out and I will review again not happy at the moment please see thus as urgent

Mondo's replyOfficial

23 Mar 2022, 11:08

Hi Chantelle,

Trust you are well.

Please note that your MTN cancellation has been done.

Your query has been resolved and will be closed.

Should you require further assistance, please contact our Customer Service team.

Regards,

The Mondo Team

Mondo's reply23 Mar 2022, 11:08

Official