Pathetic service from MONDO

For a company who deals with clients on behalf of big companies such as MTN, Telkom and Vodacom I must say the service is pathetic. Firstly the contracts they advertise on their web page is misleading. I app**** for a P Smart 2021 for R159 x 24 months from their web page, clicked on the "Get This Deal" button, received a confirmation of application email stating the phone "P Smart 2021 for R159 x 24 months" and that a sales consultant would contact me shortly. Not long the consultant calls, takes all my personal details, bank details debit order date etc etc. Then I receive an email stating a credit check is being done followed by another email stating the credit check was approved. Before finalizing the application the consultant says "so Mr McAllister it will be the P Smart 2021 for R299 x 36 months" where I interrupted and said but it is advertised for R159 x 24 and that I received a confirmation email stating the same, then the consultant tells me strait she doesn't know where I saw the add but there is no such contract but it is still being advertised on their page at this very moment. Then the consultant tells me "Sorry sir but your credit check was declined" but yet I have an email from MTN stating that it was approved. After several attempts to contact Mondo to rectify this issue it has still not been resolved. One consultant says "no sir it still shows approved a consultant from the sales team will contact you to conclude the application" 5 days later and still nothing from Mondo. I contacted Mondo again today where another consultant said the application was declined. The consultants have different stories regarding my application, the one says it was declined the other says the application is still in progress and the other says it was cancelled and today I was told again that it was declined, so I'm not sure who is bull****ting who here.