ES
Estelle S
1 reviews | Active since Sept 2021
03 Nov 2021, 13:24
Pathetic service from Mondo
I took out a MTN contract and Mondo completely stuffed it up! Now it is a misison to get them to sort it out or to even get hold of them. In the mean time I am paying for a contract I can not use. Pathetic.
Helpful (0)
Replies (1)0
Replies (1)
Mondo's replyOfficial
03 Nov 2021, 13:48Hi Estelle,
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO148156
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO148156
Regards,
The Mondo Team
Mondo's reply03 Nov 2021, 13:48
Official
Hi Estelle,
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO148156
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO148156
Regards,
The Mondo Team