1 reviews | Active since Apr 2014
Pathetic service
Worst experience ever!!! I wanted to buy a data Sim contract, the sales guy decided he would sell me the mtn my home simcard this after telling him it was to be used on my phone, he disregarded my request for the package I wanted and decided to sell me the my home simcard which only works on a reuter. So I cancelled the contract within the 7day cooling off period, this was last month (June 14 2021) today its July 8 2021) and the contract is active still. MTN went as far as blocking my other contract with them due to none payment for a line that I requested to be cancelled a month ago. Like what the hell is going on at Mondo? This company either hires cheap none matriculated retards or they just **********. Never will I ever!!!! Learned my lesson. From now on if you want something, go direct to the source not these online ********.
Thank you for taking the time to write to us about your cancellation request.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query during business hours.
Your Case Number is: RCO127354.
Regards,
The Mondo Team
Thank you for taking the time to write to us about your cancellation request.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query during business hours.
Your Case Number is: RCO127354.
Regards,
The Mondo Team