rV
ronel V

1 reviews | Active since Aug 2019

19 Nov 2019, 15:01

Pathetic Service at mondo

Have app**** for a contract about 3 times with Mondo.. they havent got back to me .. I did call the customer care number for telkom but they keep on telling me apply online for a contact an agent will get back to you in 2 weeks time

still no agent has got back to me

pathetic service.. I heard and read alot of complaints with mondo .. #BlackFriday

0
Replies (3)
Mondo
Mondo's reply19 Nov 2019, 15:06
Official
Good Day Ronel, 

Thank you for raising your query with us. 

Please note that we are attending to your query with the utmost urgency. 

Kind Regards, 

Mondo Team
Mondo
Mondo's reply19 Nov 2019, 15:44
Official
Good Day Ronel, 

As discussed with our consultant, please note that we have escalated your query to our team to confirm the status of the application.

We will revert with an update within 24 hours.
Kind Regards, 

Mondo Team
Mondo
Mondo's reply20 Nov 2019, 12:02
Official
Good Day Ronel, 

As discussed with our consultant, please note that your application did not meet the minimum requirements.

We sincerely apologize for this.

Your query will be closed.

Should you have any further queries please feel free to call us.
Kind Regards, 

Mondo Team