ZC
Zahira C
1 reviews | Active since Sept 2021
11 Oct 2021, 16:28
Pathetic service
I am still waiting for Cancellation on contract & reversal of charges for 8+ weeks. Famous response on hundreds of emails - " escalated " "apologise for inconvenience "
No effort is made to resolve the problem. Theres no persons who take responsibility to get the work done. U move from custome care person to person. No commitment.😡😡 Very frustrating
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Replies (1)
Mondo's replyOfficial
11 Oct 2021, 16:31Hi Zahira,
Trust you are well.
Thank you for taking the time to write to us about your MTN Cancellation.
Please note that your cancellation is in progress and we are awaiting feedback from MTN.
Once we receive an update we will advise you accordingly,
Case No: RCO140526
We do apologize for the inconvenience caused.
Regards,
The Mondo Team
Trust you are well.
Thank you for taking the time to write to us about your MTN Cancellation.
Please note that your cancellation is in progress and we are awaiting feedback from MTN.
Once we receive an update we will advise you accordingly,
Case No: RCO140526
We do apologize for the inconvenience caused.
Regards,
The Mondo Team
Mondo's reply11 Oct 2021, 16:31
Official
Hi Zahira,
Trust you are well.
Thank you for taking the time to write to us about your MTN Cancellation.
Please note that your cancellation is in progress and we are awaiting feedback from MTN.
Once we receive an update we will advise you accordingly,
Case No: RCO140526
We do apologize for the inconvenience caused.
Regards,
The Mondo Team
Trust you are well.
Thank you for taking the time to write to us about your MTN Cancellation.
Please note that your cancellation is in progress and we are awaiting feedback from MTN.
Once we receive an update we will advise you accordingly,
Case No: RCO140526
We do apologize for the inconvenience caused.
Regards,
The Mondo Team