RP
Ryan P

1 reviews | Active since Mar 2018

06 Feb 2023, 14:30

Pathetic Service

What utterly pathetic service !!! These people have ZERO idea of what they are doing !

0
Replies (2)
Mondo
Mondo's reply06 Feb 2023, 15:01
Official
Good day Ryan,
 
Thank you for taking the time to write to us about your MTN query.

We sincerely apologize for the level of service you have received.

Please note that we have escalated your query to the relevant department for urgent assistance.

Once we receive feedback, we will advise you accordingly.
 
Your Case Number is: RCO330660

Regards,
 
The Mondo Team

Mondo
Mondo's reply08 Feb 2023, 15:40
Official
Hi Ryan,

Trust you are well.

Please note that the application that was done with Mondo reflects as cancelled.

We did pick up an application that was processed on 06/02/2023 by the MTN store.
 
Your query will now be closed.

Have a great day further.

Regards,

The Mondo Team