NM
Nyiko M
1 reviews | Active since May 2021
31 Aug 2021, 11:51
Pathetic service
I wonder how many other complaints do Mondo deal with when they take for ever to resolve an issue for over 6 months and in the process they are tarnishing my name Im down 33 points on credit score because of this **** company I regret answering the call from them
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Replies (1)
Mondo's replyOfficial
31 Aug 2021, 11:53Hi Nyiko,
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO131031
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO131031
Regards,
The Mondo Team
Mondo's reply31 Aug 2021, 11:53
Official
Hi Nyiko,
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO131031
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO131031
Regards,
The Mondo Team