MM
MPHO M
1 reviews | Active since Aug 2019
07 Jan 2020, 09:38
Pathetic service
I'm struggling to get a refund for the extra sim card that was sent to me by force, I only wanted 1 sim card but a mondo consultant captured that I wanted 2 and I've been billed for that extra sim card for 2 months now. I was told to send my invoice and bank statement to get a refund which I have sent to Sayuri Padayachee but still nothing.
Helpful (0)
Replies (4)0
Replies (4)
Mondo's replyOfficial
07 Jan 2020, 09:49Good Day Mpho,
Thank you for raising your query with us.
Please note that we are attending to your query with the utmost urgency.
Kind Regards,
Mondo Team
Thank you for raising your query with us.
Please note that we are attending to your query with the utmost urgency.
Kind Regards,
Mondo Team
Mondo's reply07 Jan 2020, 09:49
Official
Good Day Mpho,
Thank you for raising your query with us.
Please note that we are attending to your query with the utmost urgency.
Kind Regards,
Mondo Team
Thank you for raising your query with us.
Please note that we are attending to your query with the utmost urgency.
Kind Regards,
Mondo Team
Mondo's replyOfficial
10 Jan 2020, 12:29Good Day Mpho,
Please note that we have attempted contacting you regarding the above query with no success.
Kindly advise what is the best possible time to contact you.
Kind Regards,
Mondo Team
Please note that we have attempted contacting you regarding the above query with no success.
Kindly advise what is the best possible time to contact you.
Kind Regards,
Mondo Team
Mondo's reply10 Jan 2020, 12:29
Official
Good Day Mpho,
Please note that we have attempted contacting you regarding the above query with no success.
Kindly advise what is the best possible time to contact you.
Kind Regards,
Mondo Team
Please note that we have attempted contacting you regarding the above query with no success.
Kindly advise what is the best possible time to contact you.
Kind Regards,
Mondo Team
Mondo's replyOfficial
14 Jan 2020, 16:44Good Day Mpho,
Please note that we have attempted contacting you with regards to feedback for the above query with no success.
Kindly advise what is the best possible time to contact you.
Kind Regards,
Mondo Team
Please note that we have attempted contacting you with regards to feedback for the above query with no success.
Kindly advise what is the best possible time to contact you.
Kind Regards,
Mondo Team
Mondo's reply14 Jan 2020, 16:44
Official
Good Day Mpho,
Please note that we have attempted contacting you with regards to feedback for the above query with no success.
Kindly advise what is the best possible time to contact you.
Kind Regards,
Mondo Team
Please note that we have attempted contacting you with regards to feedback for the above query with no success.
Kindly advise what is the best possible time to contact you.
Kind Regards,
Mondo Team
Mondo's replyOfficial
16 Jan 2020, 16:12Good Day Mpho,
As discussed with our consultant, please note that feedback has been provided.
This query is now closed.
Should you have any further queries please feel free to call us or email us.
Kind Regards,
Mondo Team
As discussed with our consultant, please note that feedback has been provided.
This query is now closed.
Should you have any further queries please feel free to call us or email us.
Kind Regards,
Mondo Team
Mondo's reply16 Jan 2020, 16:12
Official
Good Day Mpho,
As discussed with our consultant, please note that feedback has been provided.
This query is now closed.
Should you have any further queries please feel free to call us or email us.
Kind Regards,
Mondo Team
As discussed with our consultant, please note that feedback has been provided.
This query is now closed.
Should you have any further queries please feel free to call us or email us.
Kind Regards,
Mondo Team