Pathetic Service

I can not believe this... I was phoned early in April by Mondo Telkom, and signed up for the deal, because I have dealt with Mondo in the past and currently own a device through Mondo MTN.

Needless to say, I was approved and the admin fee of R 99.00 was deducted from my account on 13 April... An sms was received saying that my package will be delivered within 7 - 14 working days... Then we had a few public holidays, which I have absolutely enjoyed... 10 working days later I made a call to Mondo Telkom, and was informed that there is no stock on one of the devices... So I smiled and said no problem... They promised me that "Mondo is working hand in hand with Telkom around the clock to resolve this issue"... The next day, Mondo phoned me and told me exactly what I have heard when I HAD TO CALL THEM...

Monday 21 May I made a call to Mondo as it was 27 working days later... The lady promised me that the courier company will call me soonest to arrange delivery...

Well it's Wednesday, 29 days after I have paid the admin fee, and NOTHING has been delivered to me... As a Mondo customer I am truly dissapointed...