DL
Didi L
1 reviews | Active since Sept 2019
19 Dec 2022, 10:59
Pathetic service
So i app**** for a contract on the 20th Nov, the lady advised me to take a different phone cos they didn't have stock for the one i wanted of which i accepted.. Called back a week later, only to be told that they don't have stock, i should wait a bit. It's 19th December and there's still nothing. Why did their consultant lie to me?? I'm giving them 1 cos there's no option for zero
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Mondo's replyOfficial
19 Dec 2022, 11:10Hi Didi,
Thank you for taking the time to write to us about your MTN application query.
We do apologize for the level of service that you have received. This will be raised and addressed with the relevant department.
As per our records, your recent MTN application has been cancelled as requested.
Case No: RCO319938
Should you require further assistance, you may contact our Customer Care Team.
Have a lovely day further.
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN application query.
We do apologize for the level of service that you have received. This will be raised and addressed with the relevant department.
As per our records, your recent MTN application has been cancelled as requested.
Case No: RCO319938
Should you require further assistance, you may contact our Customer Care Team.
Have a lovely day further.
Regards,
The Mondo Team
Mondo's reply19 Dec 2022, 11:10
Official
Hi Didi,
Thank you for taking the time to write to us about your MTN application query.
We do apologize for the level of service that you have received. This will be raised and addressed with the relevant department.
As per our records, your recent MTN application has been cancelled as requested.
Case No: RCO319938
Should you require further assistance, you may contact our Customer Care Team.
Have a lovely day further.
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN application query.
We do apologize for the level of service that you have received. This will be raised and addressed with the relevant department.
As per our records, your recent MTN application has been cancelled as requested.
Case No: RCO319938
Should you require further assistance, you may contact our Customer Care Team.
Have a lovely day further.
Regards,
The Mondo Team