1 reviews | Active since Oct 2015
PATHETIC MTN MONDO BULL!!!!
PATHETIC! To say the least!
I app**** for an MTN Contract online. Two weeks went by, no response from MTN. Then I get a call that lasts almost 20 minutes "FROM MTN" taking down all my details and PRE-APPROVING me for what I required. I get told by the agent that i needed to submit original documents TO THE COURIER WHEN THEY DELIVER. I hear NOTHING, tried to contact all the numbers i was given by the agent WITH NO LUCK. Half a day of calling mailling and google later, i manage to get hold of someone, who tells me they need the documents mailed. I mail the documents, only to get an sms almost ANOTHER WEEK LATER, requesting the same damn documents, providing also a Whatsap Chat Line to inquire. I re send the documents, and message the whatsap line....ALMOST ANOTHER WEEK LATER THE ****** MESSAGES HAVE NOT EVEN BEEN READ. You can track your application on the MONDO website, only, THE LAST UPDATE WAS A WEEK AGO. So i do the on website live chat thing....SORRY WE NEED YOUR DOCUMENTS. Worst Service i have EVER received. I have been with MTN for close to 12 years. I will now go to another network that is willing and competent enough to assist me.
Trust you are well.
As discussed with Phindile, please note your query is in progress.
Feedback will be provided once recieved.
Regards,
The Mondo team
Trust you are well.
As discussed with Phindile, please note your query is in progress.
Feedback will be provided once recieved.
Regards,
The Mondo team
We sincerely apologize for the inconvenience caused.
Our team will be in contact with you shortly.
Regards,
The Mondo Team
We sincerely apologize for the inconvenience caused.
Our team will be in contact with you shortly.
Regards,
The Mondo Team
Trust you are well.
As per your telephonic discussion with Nicole, please note that we have escalated this query to the relevant team for urgent assistance and we will keep you updated regarding this.
We do apologize for the inconveniences caused.
Regards,
The Mondo Team
Trust you are well.
As per your telephonic discussion with Nicole, please note that we have escalated this query to the relevant team for urgent assistance and we will keep you updated regarding this.
We do apologize for the inconveniences caused.
Regards,
The Mondo Team
Trust you are well.
As per your telephonic discussion with Nicole, please note that your MTN order has been finalized and your order is with DSV couriers.
DSV couriers will be in contact with you in order to set an appointment for delivery.
Regards,
The Mondo Team
Trust you are well.
As per your telephonic discussion with Nicole, please note that your MTN order has been finalized and your order is with DSV couriers.
DSV couriers will be in contact with you in order to set an appointment for delivery.
Regards,
The Mondo Team
You are welcome!
Regards,
The Mondo Team
You are welcome!
Regards,
The Mondo Team
