Pathetic customer service from Shaun Mondo Mobile.

I just received a call from Shaun from Mondo mobile (MTN) who was extremely arrogant. I told him at the beginning that I would not be interested in a contract as all our contracts are on my fiancés name. Shaun said its not a contract he is offering a data package and he could see that I use a lot of data. Firstly my prepaid sim is a Telkom sim, I don't know what that has to do with MTN. Secondly, I told Shaun that I have not bought data in over a year as I use wifi at home and at work. He then says you do realise that your service will be disconnected if you don't recharge in 3 months. No where did I say I do not re charge but Shaun decided to get sarcastic and ****y with me. I recharge AIRTIME not DATA!!! Mr arrogant then decides to hang up after giving me his attitude.

I hope this feedback is passed on and Shaun is given proper training as he is sorely lacking in his customer service skills.