CB
CHANTEL B

1 reviews | Active since May 2018

23 May 2018, 15:51

PATHETIC CUSTOMER SERVICE

I've been approved for the router & device promotion and the payment of R149 has been taken of my account and up to date I must hear that there is no stock. This is totally unacceptable.

When they have phoned me on 30 April 2018 they confirmed that I will be contacted on 03 May 2018 and since then I had to phone every time and every time there is an excuse. I need my devices.

0
Replies (2)
Mondo
Mondo's reply23 May 2018, 16:04
Official

Good Afternoon Chantel

Thank you for raising your query with us.

As per conversation, we will assist in resolving this matter. Thank you for your patience.

Kind regards

Mondo Team

Mondo
Mondo's reply28 May 2018, 11:48
Official

Good Morning Chantel

Thank you for your patience and we apologies for the inconvenienced that was caused. Please note your query has been resolved.

Kind regards

Mondo team