ED
Emily D
1 reviews | Active since Mar 2022
30 Mar 2022, 08:52
Pathetic
I app**** for a contract. Today, I received several calls from different networks, after I just app**** for a MTN contract. They validated my information THREE times, why?! When I ask why, they either drop the call in my ear or get very irritated. I am going the cancel the whole application and just do it myself.
Helpful (0)
Replies (2)0
Replies (2)
Mondo's replyOfficial
30 Mar 2022, 09:21Good day Emily,
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO204267
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO204267
Regards,
The Mondo Team
Mondo's reply30 Mar 2022, 09:21
Official
Good day Emily,
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO204267
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO204267
Regards,
The Mondo Team
Mondo's replyOfficial
06 Apr 2022, 08:32Hi Emily,
Please note that your MTN application was canceled, as you do not qualify for the deal.
We do apologize for the inconvenience caused.
Kindly note that the above query will now be closed.
Regards,
The Mondo Team
Please note that your MTN application was canceled, as you do not qualify for the deal.
We do apologize for the inconvenience caused.
Kindly note that the above query will now be closed.
Regards,
The Mondo Team
Mondo's reply06 Apr 2022, 08:32
Official
Hi Emily,
Please note that your MTN application was canceled, as you do not qualify for the deal.
We do apologize for the inconvenience caused.
Kindly note that the above query will now be closed.
Regards,
The Mondo Team
Please note that your MTN application was canceled, as you do not qualify for the deal.
We do apologize for the inconvenience caused.
Kindly note that the above query will now be closed.
Regards,
The Mondo Team