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SZ
Senzi Z

1 reviews | Active since Sept 2021

30 Nov 2021, 20:19

Pathetic and useless

The worst ever, pathetic infant. I stopped a debit order and MTN keeps on debiting me. When I contact them they all tell nonsense making stupid empty promises that they will cancel after 5 day and it's been 3 months now. This service provide is really pathetic and annoying together with its employees. I would really advise against them.

0
Replies (4)
SZ
Senzi Z's update30 Nov 2021, 20:40
Reviewer Update
I need my money back, so please cancel that contract. I really hate Mondo right now
Mondo
Mondo's reply30 Nov 2021, 20:41
Official
 Hi Senzi,

Trust you are well.

Thank you for taking the time to write to us about your MTN cancellation.

As per our records, an urgent cancellation has been escalated to the relevant department for assistance.

Once we receive feedback, we will advise you accordingly.

We do apologize for the delay and inconvenience caused.

Case Number: RCO149689

Regards,

The Mondo Team 
SZ
Senzi Z's update30 Nov 2021, 20:57
Reviewer Update
But you guys said the same thing last month and that's annoying because its all lies. And when am I getting my money back I need it
Mondo
Mondo's reply06 Dec 2021, 11:05
Official
Good day,

Please note that your MTN cancellation has been done.

Regards,

The Mondo Team