Pathetic and misleading service from Mondo

<p>On the 28th of May a mondo consultant contacted me with an offer for the P8 Huawei Ascend P8 Lite on SmartPlan 50 on the FreeMe 500MB TopUP, my application was sucessful and an an admin fee of R99 was debited from bank account on the 31st of May 2017, i then received a sms to say that my Telkom Package will be delivered within 7 - 14 working days.</p> <p>Upon the 15th day i still did not receive my phone, i called the Mondo customer care on numerous occasions to find out about delivery and i was told that my package is with the courier company DSV Tracking and that they will contact the courier company and inform them to deliver.</p> <p> </p> <p>On the 16day i still did not receive any package, i sent a email to customer care on the 21st of May 2017 and no consultant contacted me, this morning the 23rd of May 2017 i sent another email. I then received a call from a Sherwin who informed me that he is the Senior Manager at Mondo, i was told that the reason i did not receive my package was that there was no stock of the phone and that i should do a new application at a Telkom Store.</p> <p> </p> <p>This is utter nonsense as i was awaiting my phone. This is very misleading</p> <p> </p>