NP
Navamonie P

1 reviews | Active since Dec 2019

28 Dec 2019, 11:23

Pathetic

I received a call from a young lady called Marcelle Naidoo who said I had qualified for a Samsung Galaxy handset with a payment plan of R318.00with an extra sim card. She said that I would be receiving delivery of the handset within 7 days and would receive a call from DSV Couriers, she gave me tracking code *** which doesn't exist and my debit will go off on the 01 January 2020. This is nothing but lies and a ****.

0
Replies (5)
Mondo
Mondo's reply30 Dec 2019, 09:23
Official
Good Day Navamonie, 

Thank you for raising your query with us. 
Please note that we will be in contact with you shortly. 

Kind Regards, 

Mondo Team
Mondo
Mondo's reply30 Dec 2019, 09:56
Official
Good Day  Navamonie, 

Please note that we have attempted contacting you with no success.

Kindly advise what is the best possible time to contact you.

Kind Regards, 

Mondo Team 
Mondo
Mondo's reply31 Dec 2019, 11:33
Official
Good Day Navamonie, 

Please note that we are awaiting feedback from the network service provider on the status of the application.

We will continue to keep you updated on the progress of this.

Kind Regards, 

Mondo Team 
Mondo
Mondo's reply06 Jan 2020, 12:12
Official
Good Day Navamonie, 

Please note that we have attempted contacting you with no success. 

Kindly note that delivery arrangements are in progress. Please keep your phone close by so you don't miss the call.

We will continue to keep you updated on the progress of this.

Kind Regards, 

Mondo Team 
Mondo
Mondo's reply09 Jan 2020, 09:59
Official
Good Day Navamonie, 

Kindly note that we have attempted contacting you with no success. 

Please note that your package has been delivered and your lines have been successfully activated.

Your query is now resolved. 

Should you have any further queries please feel free to call us on ***.

Kind Regards, 

Mondo Team