FM
Fatima M
1 reviews | Active since Apr 2013
26 Aug 2021, 09:20
Pathetic
DON'T EVER TAKE A CONTRACT WITH THEM. Ypu will be signing your life away to the devil. If you wish to cancel your contract within the 7 days they don't do it and bill you for months on end and you will never get a refund. They keep saying the matter is escalated to manage and they do nothing. Save yourself!
Helpful (0)
Replies (2)0
Replies (2)
Mondo's replyOfficial
26 Aug 2021, 09:40Hi Fatima,
Thank you for taking the time to write to us about your cancellation and refund.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO132902
Regards,
The Mondo Team
Thank you for taking the time to write to us about your cancellation and refund.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO132902
Regards,
The Mondo Team
Mondo's reply26 Aug 2021, 09:40
Official
Hi Fatima,
Thank you for taking the time to write to us about your cancellation and refund.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO132902
Regards,
The Mondo Team
Thank you for taking the time to write to us about your cancellation and refund.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO132902
Regards,
The Mondo Team
Mondo's replyOfficial
26 Aug 2021, 15:59Hi Fatima,
Trust you are well.
Please note that we have been unsuccessful in attempting to contact you regarding the above query.
Kindly advise what is a convenient time to contact you.
Regards,
The Mondo Team
Trust you are well.
Please note that we have been unsuccessful in attempting to contact you regarding the above query.
Kindly advise what is a convenient time to contact you.
Regards,
The Mondo Team
Mondo's reply26 Aug 2021, 15:59
Official
Hi Fatima,
Trust you are well.
Please note that we have been unsuccessful in attempting to contact you regarding the above query.
Kindly advise what is a convenient time to contact you.
Regards,
The Mondo Team
Trust you are well.
Please note that we have been unsuccessful in attempting to contact you regarding the above query.
Kindly advise what is a convenient time to contact you.
Regards,
The Mondo Team