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shivani M

1 reviews | Active since Jun 2013

28 Oct 2021, 08:59

PATHETIC

Terrible service, awaiting consultant to call for a week know

0
Replies (3)
Mondo
Mondo's reply28 Oct 2021, 09:04
Official
Hi Shivani,
 
Thank you for taking the time to write to us about your MTN query.

We sincerely apologize for the level of service you have received.
 
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query. 
 
Your Case Number is: RCO146917
 
Regards,
 
The Mondo Team
sM
shivani M's update28 Oct 2021, 11:23
Reviewer Update
Lets see if someone calls, as I have been waiting since the 19th october
Mondo
Mondo's reply28 Oct 2021, 16:30
Official
Good day,

We do apologize for the inconvenience caused.

Regards,

The Mondo Team