MZ
Masaladi Z

1 reviews | Active since Dec 2022

29 Dec 2022, 10:33

Package NOT Recieved

I dont know what happening with my order, im left with a signed contract and no product. No is giving any answers

0
Replies (2)
Mondo
Mondo's reply29 Dec 2022, 10:56
Official
Hi Masaladi , 

Thank you for taking the time to write to us about your MTN query. 

We sincerely apologize for the level of service you have received. Our team is currently investigating your query. 

We will get one of our Customer Care Consultant to contact you and assist with your query. 

Your Case Number is: RCO323580

Regards, 

The Mondo Team
Mondo
Mondo's reply06 Jan 2023, 14:59
Official
Hi Masaladi,

Trust you are well.

Please note that your recent MTN application done by Mondo reflects as cancelled.

You may reapply for a deal online or at an MTN store.

Your query will now be closed.

Have a lovely day further.

Regards,

The Mondo Team