TZ
THALENTE Z
1 reviews | Active since Jul 2021
28 Jul 2021, 20:28
Package activation
Extremely poor service,i recieved my device more then 3 weeks ago.but my simcard is not activated yet and they are not calling or getting ahold of me letting me know whats da problem
Helpful (0)
Replies (2)0
Replies (2)
Mondo's replyOfficial
28 Jul 2021, 20:33Hi Thalente,
Thank you for taking the time to write to us about your activation query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query during business hours.
Your Case Number is: RCO128891
Regards,
The Mondo Team
Thank you for taking the time to write to us about your activation query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query during business hours.
Your Case Number is: RCO128891
Regards,
The Mondo Team
Best regards,
Mondo's reply28 Jul 2021, 20:33
Official
Hi Thalente,
Thank you for taking the time to write to us about your activation query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query during business hours.
Your Case Number is: RCO128891
Regards,
The Mondo Team
Thank you for taking the time to write to us about your activation query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query during business hours.
Your Case Number is: RCO128891
Regards,
The Mondo Team
Best regards,
Mondo's replyOfficial
05 Aug 2021, 10:54Hi Thalente,
Kindly note that your Telkom contracts are now active.
Your query is resolved.
Should you have any further queries please call or email our team.
Regards,
The Mondo Team
Kindly note that your Telkom contracts are now active.
Your query is resolved.
Should you have any further queries please call or email our team.
Regards,
The Mondo Team
Best regards,
Mondo's reply05 Aug 2021, 10:54
Official
Hi Thalente,
Kindly note that your Telkom contracts are now active.
Your query is resolved.
Should you have any further queries please call or email our team.
Regards,
The Mondo Team
Kindly note that your Telkom contracts are now active.
Your query is resolved.
Should you have any further queries please call or email our team.
Regards,
The Mondo Team
Best regards,