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nokwethemba S
1 reviews | Active since Apr 2022
12 Apr 2022, 18:39
Out of Stock excuse.
Honestly I cannot believe that one has to wait so long for them to restock???!!! How long does jt take to simply restocl devices if your a business??? I have waited for my Iphone 12 and each and every call I am getting the excuse of "we're waiting for warehouse to be restocked" or they will tell me that they do not know??? How can you not know??? Honestly you also have *********** agents MONDO MTN. They are rude and sometimes have their own conversations while your on the call.
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Mondo's replyOfficial
12 Apr 2022, 21:12 Good day Nokwethemba ,
Thank you for taking the time to write to us about your MTN application.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query during business hours.
Your Case Number is: RCO211358.
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN application.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query during business hours.
Your Case Number is: RCO211358.
Regards,
The Mondo Team
Mondo's reply12 Apr 2022, 21:12
Official
Good day Nokwethemba ,
Thank you for taking the time to write to us about your MTN application.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query during business hours.
Your Case Number is: RCO211358.
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN application.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query during business hours.
Your Case Number is: RCO211358.
Regards,
The Mondo Team