DM
Desireen M

1 reviews | Active since Apr 2021

16 Nov 2021, 11:04

online application

Still waiting for a call back RE online application

0
Replies (2)
Mondo
Mondo's reply16 Nov 2021, 11:18
Official
Hi Desireen,
 
Thank you for taking the time to write to us about your MTN query.

We sincerely apologize for the level of service you have received.
 
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query. 
 
Your Case Number is: RCO152056
 
Regards,
 
The Mondo Team
Mondo
Mondo's reply16 Nov 2021, 13:19
Official
Hi Desireen,

Trust you are well.

As per our records, we have received your documents and sent an escalation to the relevant department.

Once we receive feedback, we will advise you accordingly.

Regards,

The Mondo Team