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AS
Anita-Ann Summers

1 reviews | Active since May 2021

18 Nov 2021, 07:45

Ongoing issue since june

Now I get no response, why is it taking months to sort out your error, why can't you refund me???

0
Replies (3)
Mondo
Mondo's reply18 Nov 2021, 09:00
Official
Hi Anita-Ann,

Trust you are well.

Please note that we have escalated your query to the MTN department.

We do apologize for the delay.

Regards,

The Mondo Team
AS
Anita-Ann Summers's update19 Nov 2021, 15:05
Reviewer Update
Why can't you refund me this has been ongoing for months, are you seriously telling me that not once has mtn r provided you feedback since June
Mondo
Mondo's reply24 Nov 2021, 13:28
Official
Hi Anita-Ann,

Trust you are well.

Please note that your query is in progress and we have escalated this to the MTN team.

We do apologize for the delay.

Regards,

The Mondo Team