NT
Nyako T

1 reviews | Active since Jul 2019

14 Oct 2019, 13:01

Nyako

I paid last month so I got a message saying I should pay double i don't really understand

0
Replies (4)
Mondo
Mondo's reply14 Oct 2019, 13:04
Official
Good Day Nyako, 

Thank you for raising your query with us.

Please note that we are attending to your query with the utmost urgency.

Kind Regards,

Mondo Team
Mondo
Mondo's reply15 Oct 2019, 16:57
Official
Good Day Nyako, 

Thank you for the requested documents.

We are currently working on your billing query and will revert with feedback within 24 hours.
Kind Regards,

Mondo Team
Mondo
Mondo's reply16 Oct 2019, 16:51
Official
Good Day Nyako, 

Please note that we have attempted contacting you with no success.

Kindly advise what is the best possible time to contact you.
Kind Regards,

Mondo Team
Mondo
Mondo's reply17 Oct 2019, 15:32
Official
Good Day Nyako, 

As discussed with our consultant, Kimona, you now have a better understanding of your bill.

Your query is resolved.

Should you have any further queries please feel free to email us.
Kind Regards,

Mondo Team