JE
Jakes E

1 reviews | Active since Apr 2020

05 Apr 2020, 19:05

not worth being called a business

had an agreement for data only sim should have been 40gb mtn sim for 199 to my surprise its 5 gb, and bill so far on 301,,,,and if you try to reach them they ignore you,,,, or have excuses and what what,,,,now i want to cancel but they ignore me...... pathetic service man

0
Replies (5)
Mondo
Mondo's reply05 Apr 2020, 22:23
Official
Good Day Jakes, 

Thank you for raising your query with us.
Please note that we will be in contact with you shortly.

Kind Regards,

Mondo Team
Mondo
Mondo's reply16 Apr 2020, 12:31
Official
Good Day Jakes, 

As discussed with our consultant, please note that we have submitted the cancellation for you.

We will keep you updated on the progress of this.
Kind Regards,

Mondo Team
Mondo
Mondo's reply04 May 2020, 09:41
Official
Good Day Jakes, 

As discussed with our consultant, please note that your cancellation is still in progress.

We will keep you updated on the progress of this.
Kind Regards,

Mondo Team 
Mondo
Mondo's reply06 May 2020, 09:01
Official
Good Day Jakes, 

As discussed with our consultant, please note that your cancellation is still in progress.

Our team has advised the network service provider to place priority on this.

We will keep you updated on the progress of this.
Kind Regards,

Mondo Team 
Mondo
Mondo's reply12 May 2020, 14:11
Official
Good Day Jakes, 

As discussed with our consultant, please note that your cancellation has been successful and your query is resolved.

Should you have any further queries please feel free to call us or email us.
Kind Regards,

Mondo Team