MM
Mpho M
1 reviews | Active since Sept 2013
23 Jan 2024, 16:17
Not honouring TC's of the deal
Not so great service. The agent left me hanging without further engaging with me. I had asked relevant which fell on deaf ears.
Helpful (0)
Replies (2)0
Replies (2)
Mondo's replyOfficial
23 Jan 2024, 16:46Hi Mpho,
Thank you for taking the time to write to us about your query. We sincerely apologize for the level of service you have received.
A consultant will contact you soon regarding your query.
Should you require any further assistance, please contact our Customer Service team.
Regards,
The Mondo Team
Thank you for taking the time to write to us about your query. We sincerely apologize for the level of service you have received.
A consultant will contact you soon regarding your query.
Should you require any further assistance, please contact our Customer Service team.
Regards,
The Mondo Team
Mondo's reply23 Jan 2024, 16:46
Official
Hi Mpho,
Thank you for taking the time to write to us about your query. We sincerely apologize for the level of service you have received.
A consultant will contact you soon regarding your query.
Should you require any further assistance, please contact our Customer Service team.
Regards,
The Mondo Team
Thank you for taking the time to write to us about your query. We sincerely apologize for the level of service you have received.
A consultant will contact you soon regarding your query.
Should you require any further assistance, please contact our Customer Service team.
Regards,
The Mondo Team
Mondo's replyOfficial
24 Jan 2024, 08:58Hi Mpho,
Trust you are well,
We are terribly sorry for the inconvenience and frustration this has caused.
As discussed, we will submit a credit request and we will keep you updated.
Due to the above your query will now be closed. Should you require any further assistance, please contact our Customer Service team.
Regards,
The Mondo Team
Trust you are well,
We are terribly sorry for the inconvenience and frustration this has caused.
As discussed, we will submit a credit request and we will keep you updated.
Due to the above your query will now be closed. Should you require any further assistance, please contact our Customer Service team.
Regards,
The Mondo Team
Mondo's reply24 Jan 2024, 08:58
Official
Hi Mpho,
Trust you are well,
We are terribly sorry for the inconvenience and frustration this has caused.
As discussed, we will submit a credit request and we will keep you updated.
Due to the above your query will now be closed. Should you require any further assistance, please contact our Customer Service team.
Regards,
The Mondo Team
Trust you are well,
We are terribly sorry for the inconvenience and frustration this has caused.
As discussed, we will submit a credit request and we will keep you updated.
Due to the above your query will now be closed. Should you require any further assistance, please contact our Customer Service team.
Regards,
The Mondo Team