KK
KAUTHAR K
1 reviews | Active since Jan 2022
27 Jan 2022, 10:46
Not happy
The telephonic cenverstion was good. But I was promised a study voucher and a gift voucher. I was told that I will receive a sms but never did. It's been a month and I still did not get the sms, study voucher or gift voucher. This was part of the deal. Was just wondering can I cancel everything seeing that I did not get what was promised to me.
Helpful (0)
Replies (2)0
Replies (2)
Mondo's replyOfficial
27 Jan 2022, 11:28Good day,
Thank you for taking the time to write to us about your query.
We sincerely apologize for the level of service you have received. Our team is currently investigating your query.
We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO175965
Regards,
The Mondo Team
Thank you for taking the time to write to us about your query.
We sincerely apologize for the level of service you have received. Our team is currently investigating your query.
We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO175965
Regards,
The Mondo Team
Mondo's reply27 Jan 2022, 11:28
Official
Good day,
Thank you for taking the time to write to us about your query.
We sincerely apologize for the level of service you have received. Our team is currently investigating your query.
We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO175965
Regards,
The Mondo Team
Thank you for taking the time to write to us about your query.
We sincerely apologize for the level of service you have received. Our team is currently investigating your query.
We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO175965
Regards,
The Mondo Team
Mondo's replyOfficial
01 Feb 2022, 13:06Hi Kauthar,
Trust you are well.
Please note that a confirmation SMS & Email has been sent to you with the voucher code included.
Your query will now be closed.
For further enquiries, you may contact our Customer Care Team.
Regards,
The Mondo Team
Trust you are well.
Please note that a confirmation SMS & Email has been sent to you with the voucher code included.
Your query will now be closed.
For further enquiries, you may contact our Customer Care Team.
Regards,
The Mondo Team
Mondo's reply01 Feb 2022, 13:06
Official
Hi Kauthar,
Trust you are well.
Please note that a confirmation SMS & Email has been sent to you with the voucher code included.
Your query will now be closed.
For further enquiries, you may contact our Customer Care Team.
Regards,
The Mondo Team
Trust you are well.
Please note that a confirmation SMS & Email has been sent to you with the voucher code included.
Your query will now be closed.
For further enquiries, you may contact our Customer Care Team.
Regards,
The Mondo Team