MD
Michelle D
1 reviews | Active since Dec 2021
09 Feb 2022, 10:24
Not happy
See all the good reviews sorry to do this but received phone on Thursday morning SIM has still not been activated
Helpful (0)
Replies (2)0
Replies (2)
Mondo's replyOfficial
09 Feb 2022, 10:46Hi Michelle,
Trust you are well.
Thank you for taking the time to write to us about your Telkom activation enquiry.
Kindly note that an urgent activation request has been sent to the Telkom activations team.
Once we receive feedback, we will advise you accordingly.
We do apologize for the delay and inconvenience caused.
Case Number: RCO181881
Regards,
The Mondo Team
Trust you are well.
Thank you for taking the time to write to us about your Telkom activation enquiry.
Kindly note that an urgent activation request has been sent to the Telkom activations team.
Once we receive feedback, we will advise you accordingly.
We do apologize for the delay and inconvenience caused.
Case Number: RCO181881
Regards,
The Mondo Team
Mondo's reply09 Feb 2022, 10:46
Official
Hi Michelle,
Trust you are well.
Thank you for taking the time to write to us about your Telkom activation enquiry.
Kindly note that an urgent activation request has been sent to the Telkom activations team.
Once we receive feedback, we will advise you accordingly.
We do apologize for the delay and inconvenience caused.
Case Number: RCO181881
Regards,
The Mondo Team
Trust you are well.
Thank you for taking the time to write to us about your Telkom activation enquiry.
Kindly note that an urgent activation request has been sent to the Telkom activations team.
Once we receive feedback, we will advise you accordingly.
We do apologize for the delay and inconvenience caused.
Case Number: RCO181881
Regards,
The Mondo Team
Mondo's replyOfficial
09 Feb 2022, 11:02Hi Michelle,
As discussed with Nicole, please note that your Telkom activation has been done.
Kindly remove the sim card from your device for 20-30 minutes, re-insert into your device and you will receive connectivity.
Your query will now be closed.
For further enquiries, you may contact our Customer Care Team.
Regards,
The Mondo Team
As discussed with Nicole, please note that your Telkom activation has been done.
Kindly remove the sim card from your device for 20-30 minutes, re-insert into your device and you will receive connectivity.
Your query will now be closed.
For further enquiries, you may contact our Customer Care Team.
Regards,
The Mondo Team
Mondo's reply09 Feb 2022, 11:02
Official
Hi Michelle,
As discussed with Nicole, please note that your Telkom activation has been done.
Kindly remove the sim card from your device for 20-30 minutes, re-insert into your device and you will receive connectivity.
Your query will now be closed.
For further enquiries, you may contact our Customer Care Team.
Regards,
The Mondo Team
As discussed with Nicole, please note that your Telkom activation has been done.
Kindly remove the sim card from your device for 20-30 minutes, re-insert into your device and you will receive connectivity.
Your query will now be closed.
For further enquiries, you may contact our Customer Care Team.
Regards,
The Mondo Team