MD
Mellisa D
1 reviews | Active since Feb 2021
20 Jul 2021, 11:45
Not happy at all
An application was approved without my consent, l emailed mondo an no explanation was given to me
Helpful (0)
Replies (4)0
Replies (4)
Mondo's replyOfficial
20 Jul 2021, 11:54Hi Mellisa,
Thank you for taking the time to write to us about your query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO127783
Regards,
The Mondo Team
Thank you for taking the time to write to us about your query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO127783
Regards,
The Mondo Team
Mondo's reply20 Jul 2021, 11:54
Official
Hi Mellisa,
Thank you for taking the time to write to us about your query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO127783
Regards,
The Mondo Team
Thank you for taking the time to write to us about your query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO127783
Regards,
The Mondo Team
MD
Mellisa D's updateReviewer Update
20 Jul 2021, 11:55Thank you, l would appreciate that
MD
Mellisa D's update20 Jul 2021, 11:55
Reviewer Update
Thank you, l would appreciate that
Mondo's replyOfficial
20 Jul 2021, 11:57Good day,
You are welcome.
Please note that we have been unsuccessful in attempting to contact you.
Kindly advise what is a convenient time to make contact.
Regards,
The Mondo Team
You are welcome.
Please note that we have been unsuccessful in attempting to contact you.
Kindly advise what is a convenient time to make contact.
Regards,
The Mondo Team
Mondo's reply20 Jul 2021, 11:57
Official
Good day,
You are welcome.
Please note that we have been unsuccessful in attempting to contact you.
Kindly advise what is a convenient time to make contact.
Regards,
The Mondo Team
You are welcome.
Please note that we have been unsuccessful in attempting to contact you.
Kindly advise what is a convenient time to make contact.
Regards,
The Mondo Team
Mondo's replyOfficial
21 Jul 2021, 15:12Hi Mellisa,
Trust you are well.
We have attempted contacting you with no success.
Kindly note that our records show that the Telkom application has been cancelled.
Your query is resolved and will be closed.
Please call or email us if you have any further queries.
Regards,The Mondo Team
Trust you are well.
We have attempted contacting you with no success.
Kindly note that our records show that the Telkom application has been cancelled.
Your query is resolved and will be closed.
Please call or email us if you have any further queries.
Regards,The Mondo Team
Mondo's reply21 Jul 2021, 15:12
Official
Hi Mellisa,
Trust you are well.
We have attempted contacting you with no success.
Kindly note that our records show that the Telkom application has been cancelled.
Your query is resolved and will be closed.
Please call or email us if you have any further queries.
Regards,The Mondo Team
Trust you are well.
We have attempted contacting you with no success.
Kindly note that our records show that the Telkom application has been cancelled.
Your query is resolved and will be closed.
Please call or email us if you have any further queries.
Regards,The Mondo Team