NM
Nkanyiso M
1 reviews | Active since May 2023
16 May 2023, 15:42
Not happy
I have not received my laptop till now after its was approved 6 days ago, i understand the wait but i cannot even track my order as you guys do not take customer calls, i also work at a call centre but the service you gave me was ****.
Helpful (0)
Replies (1)0
Replies (1)
Mondo's replyOfficial
16 May 2023, 16:01Good day Nkanyiso,
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Please note that we have escalated your query to the relevant department for urgent assistance.
Once we receive feedback, we will advise you accordingly.
Your Case Number is: RCO396290
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Please note that we have escalated your query to the relevant department for urgent assistance.
Once we receive feedback, we will advise you accordingly.
Your Case Number is: RCO396290
Regards,
The Mondo Team
Mondo's reply16 May 2023, 16:01
Official
Good day Nkanyiso,
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Please note that we have escalated your query to the relevant department for urgent assistance.
Once we receive feedback, we will advise you accordingly.
Your Case Number is: RCO396290
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Please note that we have escalated your query to the relevant department for urgent assistance.
Once we receive feedback, we will advise you accordingly.
Your Case Number is: RCO396290
Regards,
The Mondo Team